Return & Refund Policy

Effective Date: July 4, 2026

At HappyMart117.store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 7 days of receiving your order if:

• The item is damaged during delivery.

• You received the wrong product.

• The product is defective or not functioning properly.

• The item is unused, unworn, and returned in its original packaging with all accessories.

Non-Returnable Items

The following items are not eligible for return or refund:

• Used or damaged products caused by customer misuse.

• Personalized or customized products.

• Digital products or downloadable items.

• Gift cards.

• Clearance or final sale items, unless they arrive damaged or defective.

Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5–10 business days to your original payment method.

Exchanges

We replace products only if they are defective, damaged, or if the wrong item was shipped.

Return Shipping

If the return is due to our mistake, we will cover the return shipping costs. Otherwise, customers are responsible for return shipping expenses.

Order Cancellation

Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.

Contact Us

For return or refund assistance, please contact us at:

Email: support@happymart117.store